1. Introduction
The Percival Guildhouse is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit https://percival-guildhouse.co.uk or contact us via the website, in accordance with the UK General Data Protection Regulation (UK GDPR).
This policy should be read alongside our existing Privacy Policy covering students, staff, and organisational data.

2. Who We Are
The Percival Guildhouse is centre for lifelong learning, a hub for culture, connection and creativity based in the heart of Rugby, United Kingdom.
For data protection enquiries, please contact us using the details provided on our website.

3. Personal Data We Collect via the Website
We may collect and process the following personal data when you use our website:

a) Contact and Enquiry Forms
When you submit a form on our website, we may collect:

• Name
•  Email address
• Telephone number
• Any information you include in your message.

b) Direct Email Contact
If you contact us directly using an email link on the website, we will receive your email address and any information you choose to share.

c) Website Usage Data
When analytics tools are active (such as Google Analytics), we may collect anonymised information including:

• Pages visited
• Time spent on pages
• Device and browser type
• Approximate location
  This data does not identify you personally.

4. How We Use Your Data
We use website-collected personal data to:

• Respond to enquiries
• Provide information about courses, events or services
• Improve the performance and usability of our website
• Maintain the security of our systems
  We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing
We process personal data under the following lawful bases:

• Consent – when you submit an enquiry or accept cookies
• Legitimate interests – to operate and improve our website and respond to communications
• Legal obligation – where required to comply with applicable laws.

6. How We Store and Protect Your Data
Personal data submitted through the website is stored securely and accessed only by authorised individuals.
We retain data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

7. Sharing Your Data
We do not sell or rent personal data.
Data may be shared with trusted service providers (such as website hosting or IT support) where necessary to operate the website, and only where appropriate data protection safeguards are in place.

8. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Withdraw consent at any time
  Requests can be made using the contact details on our website.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.

Last Updated: February 2026